highstreetvouchers.com Complaints


We hope that you never have to complain about the products* or services available here on our website highstreetvouchers.com, however we accept that on some occasions things can go wrong.

Where we are at fault, we want to put things right as quickly as possible, and will apologise to you.

If you are unhappy with the products on offer at highstreetvouchers.com or services provided for any reason, you should tell us so that we can investigate your concerns.


You may contact the Customer Support Team at highstreetvouchers.com by:

*If your complaint is related to a plastic Love2shop Gift Card, Reward Code issued by flexecash or a Mastercard product you will find details of the complaints handling process here.

Our best-selling product

Love2shop Vouchers

Love2shop Vouchers

Love2shop Vouchers can be
spent in over 20,000 stores

Choose from a huge range of gift cards & vouchers

If you're a non-UK resident looking to buy gifts for a friend or relative in the UK, you can choose from our range of gift vouchers and gift cards and have them delivered direct. This includes a free personalised greetings card, so the recipient knows who to thank.

We accept payments from 30+ countries  

Calls to 0844 numbers will cost 7p per minute plus your phone company access charge. Calls to 0845 numbers will cost 5p per minute plus your phone company access charge.

Mastercard® and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated.