Our Delivery Options

Choose from a range of UK delivery options to best suit you. We recommend Royal Mail Special or DX Secure options as these services are fully insured and tracked.

Tracking details for your order can be retrieved by logging in to your account and viewing order history. Please note, delivery information is not available for orders despatched via Royal Mail 1st Class post.

Delivery Type Cost Delivery Time Order Value
Royal Mail 1st Class £1.50 Up to 3 working days £10-£19.99
Royal Mail 1st Class FREE Up to 3 working days £20-£150
DX Standard Secure £3.50 Next day 8am-6pm* £20-£200
DX Secure Signature £4.25 (from) Next day 8am-6pm* £200-£10000
Royal Mail Special £6.45 (from) Next day 9am-1pm* £20-£2500
       
*Next day delivery is available for orders accepted by 1pm, Monday-Thursday. (Excluding Bank Holidays)

DX Secure do not deliver at weekends. The DX service is not available for PO Boxes and the following postcodes - AB1, GY1-9, HS1-9, IM1-9, IV4-28, IV40-56, IV63, JE1-4, KA27-28, KW1-17, PA20-78, PH20-50 & ZE1-3.

Please be aware that there will be limited despatches between Christmas and New Year, so please allow extra time for delivery if you are ordering on these days.

Sending to a different address

You can choose to send any order up to £500 to an alternate address within the UK. This includes a free personalised greetings card, so you can add a message with your gift.

To choose an alternative delivery address, simply select the option at the checkout when placing your order.

Further information

If you have any questions regarding an existing order the below information may help. Just click on the links to find out more.

Tracking existing orders
Change/cancel your order
Returns & refunds
View all FAQs

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