Our Delivery Options
Choose from a range of UK delivery options to best suit you. We recommend Royal Mail Special or DX Secure options as these services are fully insured and tracked.
Tracking details for your order can be retrieved by logging in to your account and viewing order history. Please note, delivery information is not available for orders despatched via Royal Mail 1st Class post.
| Order Value | Delivery Type | Cost | Delivery Time |
|---|---|---|---|
| £10-£29.99 | Royal Mail 1st Class | £2.00 | Up to 5 working days (longer during peak periods) |
| £30-£150 | Royal Mail 1st Class | FREE | Up to 5 working days (longer during peak periods) |
| £10-£200 | DX Standard Secure | £4.00 | Next day 8am-6pm* |
| £200.01-£499.99 | DX Mandatory Signature | £4.25(from) | Next day 8am-6pm* |
| £500-£999.99 | DX Mandatory Signature | £6.25(from) | Next day 8am-6pm* |
| £1,000-£2,499.99 | DX Mandatory Signature | £8.25(from) | Next day 8am-6pm* |
| £2,500-£10,000 | DX Mandatory Signature | FREE | Next day 8am-6pm* |
| £200.01-£499.99 | Royal Mail Special | £7.00 | Next day 8am-4pm* |
| £500-£999.99 | Royal Mail Special | £8.50 | Next day 8am-4pm* |
| £1,000-£2,500 | Royal Mail Special | £9.75 | Next day 8am-4pm* |
Free secure delivery on gift card/voucher orders £2,500 and over (excluding gift wallets)
*Same day dispatch is available for orders accepted by 1pm, Monday-Thursday. (Excluding Bank Holidays)
Please note
DX Secure do not deliver at weekends. The DX service is not available for PO Boxes and the following postcodes. If you select this service using one of the post codes below then your order will be delayed.
| Guernsey | GY1-10 |
| Jersey | JE1-5 |
| Isle of Man | IM1–IM9, IM86-87, IM99 |
| Northern Ireland | BT1-BT60, BT67-BT71, BT74-BT82, BT92-BT94 |
| Republic of Ireland | Dublin 1 – Dublin 24 (Business addresses only), ROI Non-Dublin (Business addresses only) |
| Scotland | AB35-AB38, FK18-FK21, HS1-HS9, IV1-IV63, KA27-KA28, KW1-KW17, PA20-PA38, PA41-PA49, PA60-PA78, PA80, PH17-PH26, PH30-PH44, PH49-PH50, ZE1-ZE3 |
| Scilly Isles | TR21-TR25 |
Please be aware that there will be limited dispatches between Christmas and New Year, so please allow extra time for delivery if you are ordering on these days.
Sending to a different address
You can choose to send any order up to £500 to an alternate address within the UK. This includes a free personalised greetings card, so you can add a message with your gift.
To choose an alternative delivery address, simply select the option at the checkout when placing your order.
Further information
If you have any questions regarding an existing order the below information may help. Just click on the links to find out more.
Tracking existing orders
Change/cancel your order
Returns & refunds
View all FAQs
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