Help and FAQs

If you have already placed your order, you can track its progress online.

For queries about new or existing orders, you may find our FAQ's section useful.

Customer Support

If you're experiencing difficulties placing an order, would like to ask a question about our products and services or have a query about an existing order contact our Customer Support Team.

Tracking details for your order can be retrieved by logging in to your account and viewing order history. Please note, delivery information is not available for orders despatched via Royal Mail 1st Class post.


By email

By post
Customer Support Team
Valley Road
CH41 7ED

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