Where's My Order?
Please see the information below for each of our delivery options.
Please note that we cannot deliver on Saturdays, Sundays or Bank Holidays for any delivery option.
Royal Mail 1st Class
If you are still waiting for your order to be delivered after 7 working days, please contact our Customer Support Team.
DX Standard Secure
Next day delivery through DX Next Day Secure is guaranteed next day on orders confirmed by 12pm Monday to Thursday.
To track your DX delivery, please click here.
DX Mandatory Signature
Next day delivery through DX Mandatory Signature is guaranteed next day on orders confirmed by 12pm Monday to Thursday.
To track your DX delivery, please click here.
Royal Mail Next Day Special
Any orders placed before 12pm Monday to Thursday should arrive the following day.
To track your Royal Mail Next Day Special delivery, please click here.
Track your order
- When you have placed an order you will receive an order acknowledgment email with a payment reference.
- When your order is accepted you will receive an order acceptance email.
- Your order should arrive according to the delivery option you selected as detailed on your order acknowledgment and acceptance emails.
Once your order has been despatched you can track its progress. Click the delivery option you selected for your order and enter your delivery reference number.
Royal Mail – Track Your Order>
DX Secure – Track Your Order>
Got another Question?
Please visit the FAQ's section where we should be able to answer any of your queries.
Still unsure? Contact our Customer Support Team who will be happy to help.
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