At highstreetvouchers.com, part of Appreciate Group, we are guided by our values, and that means always doing the right things by our customers and by our wider family of colleagues and partners. 

As you’ll no doubt be aware, the Prime Minister has announced new government guidance on COVID-19, aimed at encouraging everyone to stay at home in order to help protect us all, our communities and the NHS. 

To ensure the wellbeing of our customers, clients and colleagues this means we have had to temporarily close all our offices and fulfilment locations from today.

Our team is working around the clock – from their homes – to ensure we’re managing any impact this decision may have for our customers.

This may mean some orders, for things like vouchers and cards which require physical fulfilment, will be delayed for a while. Please do visit our website or contact our call centre team if you need to speak us about any pre-existing orders you may have with us and we’ll do everything we can to help you.

In order to help our customers through this period, we also have a series of digital gift card and voucher options so you can continue to connect with those that matter most, be that family or colleagues, and celebrate special occasions even if you can’t be there in person. You can view these by visiting www.highstreetvouchers.com or www.love2shopbusiness.co.uk.

Our business has been around for more than 50 years. Closing facilities is a first for us, and we don’t take this decision lightly. The safety of you, your families, our colleagues and our wider communities must always come first.

You have our promise that we’ll continue to keep on top of all the latest guidance from government but, please know, through this time and beyond we’ll always be by your side.

The Appreciate Group Team